This Privacy Policy explains how FloRent collects, uses, stores, and protects information when property managers, staff members, tenants, and invited users access the platform.
Information We Collect
- Account data such as name, email, phone number, company name, and profile information.
- Property operations data such as leases, units, maintenance tickets, invoices, payments, documents, and messages.
- Integration data required to connect third-party services such as payment providers, email services, and accounting tools.
- Technical data such as device, browser, IP address, log data, and security events.
How We Use Information
- To operate rental management workflows, tenant communications, payments, reporting, and support.
- To secure the platform, detect abuse, enforce permissions, and investigate incidents.
- To enable authorized integrations requested by the account owner, including accounting and notification providers.
- To improve product reliability, performance, and customer support.
How We Share Information
We share information only with service providers or integrations required to operate the platform, complete requested actions, comply with legal obligations, or protect the service and its users.
Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with contractual or legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable technical and organizational safeguards to protect customer data. No system can guarantee absolute security, but we work to limit unauthorized access, disclosure, or misuse.
Your Choices
Account owners may request updates, corrections, or deletion of certain account data, subject to legal, billing, operational, and audit retention requirements.
Contact
For privacy questions or requests, contact the account owner or support contact listed in your deployment of FloRent.